Full Comparison
How Presence compares — without the marketing math
Presence is a healthcare membership, not insurance and not a per-visit app. Here is the full side-by-side so you can decide whether it fits before you join.
| What you get | Typical telehealth app | Traditional care | Presence |
|---|---|---|---|
| 24/7 access to a licensed provider | Sometimes | No | Yes — 24/7/365 |
| Unlimited included virtual visits | Varies by plan | No | Yes |
| Copay for included virtual care | Usually per visit | Yes | None |
| Same provider each in-person visit | Rarely | Often | Yes |
| Included in-person primary care | No | Billed per visit | Yes — unlimited on Unlimited plans |
| Local in-office visit cost for members | Not offered | Varies with deductible | $129 on the $19.99 plan · 2 included then $99 on the $29.99 plan · $0 on the Unlimited plans |
| Priority local scheduling | No | Varies | Included on Unlimited plans |
| Member pricing on labs & imaging | Rarely | Varies | Yes, through partners |
| Medication savings program | Rarely | No | Yes, through partners |
| Insurance required | Sometimes | Usually | No |
| Price published up front | Sometimes | Rarely | Yes |
| Annual retainer | No | No | No — monthly membership |
Comparison describes common market patterns, not any specific competitor. Presence is not health insurance and does not replace hospital, emergency or specialty coverage. Included services, visit limits and member pricing are governed by current membership terms.
Presence vs urgent care
Urgent care is priced per episode and staffed by whoever is on shift. Presence is priced per month and staffed by providers who can see your record. For most routine needs — rashes, colds, sinus infections, refills, questions at 2am — virtual membership care resolves it without a facility bill. Emergencies still require emergency care.
Presence vs concierge medicine
Concierge practices typically charge an annual retainer and bill insurance for visits. Presence charges a flat monthly membership with no copays for included virtual care and a published rate for additional in-person visits.
Presence vs traditional primary care
Traditional primary care is usually excellent clinically and difficult logistically: weeks-long waits, short visits, unclear costs. Presence trades volume for access. Read more about direct primary care and how membership works.
Ready when you are
Individual virtual membership is $19.99/mo. Household plans are $29.99/mo.