Your Provider

Meet Melissa House.

Care begins with being present. A provider who wants to know you — your story, your priorities, and what matters most to you.

Nursing and nurse-practitioner background · Adult and older-adult care experience · Unhurried, relationship-based care

Melissa House
Melissa House
HER APPROACH

A provider who makes room for your story.

Listening is part of clinical care. Melissa makes space for your questions, your priorities, and the health experiences that brought you here. That fuller picture helps guide care as your needs change.

THE PRESENCE APPROACH

To know your care, she wants to know you.

Melissa brings more than 20 years of healthcare experience across nursing and nurse-practitioner work. Her professional experience centers on adults and older adults, where listening carefully, understanding the full history and following changes over time can make care more useful.

Her approach is practical and relationship-based: make room for the whole concern, explain the reasoning behind the plan, and help each person understand what happens next. If a situation needs a specialist or a different level of care, Presence will say so directly.

THE PRESENCE APPROACH

Experience with adults and older adults

Melissa's professional background includes care across adulthood and later life. That experience is especially useful when several conditions, a growing medication list, changing function and multiple specialists all need to be understood together.

It also shapes what the practice is genuinely good at: unhurried visits, medication review, chronic-condition management over time, preventive care, and coordinating the parts of healthcare that usually fall to the patient. Learn how adult and older-adult primary care works in everyday practice.

THE PRESENCE APPROACH

How care with Melissa works

  • Virtual visits across Texas and Illinois, for members and for one-time care.
  • Scheduled telehealth visits with Melissa are available Monday through Saturday, 9:00 AM–5:00 PM. Members also have 24/7/365 virtual access, day or night, through the participating clinician network.
  • Scheduled in-office visits at the Presence practice in North Richland Hills, ages 13 and older — never walk-in.
  • Wellness visits, sick visits, chronic-condition follow-up and medication review.
  • Testing ordered and then actually explained — see lab result review.
  • Referrals discussed and planned with someone who knows your history.

Learn more about local direct primary care or our North Richland Hills practice.

THE PRESENCE APPROACH

How our health information is written and reviewed

Our answer pages are written by the Presence care team. Where a page carries a clinical review line naming Melissa, she has actually reviewed that wording; where it does not, the page says it was written by the care team instead. We do not label anything as clinically reviewed to make it look more authoritative.

Read our editorial standards · Browse Presence Answers

YOUR NEXT STEP

Meet your provider

Call to schedule in-office care in North Richland Hills, or start household virtual care today.