For Employers · Restaurants & Hospitality
Healthcare benefits for restaurants and hospitality teams
Late closes, early opens, tipped wages and turnover. A healthcare benefit for this industry has to be cheap enough to offer everyone and available at 1am when a line cook finally gets off.
Per-employee monthly cost · Night and weekend access · Voluntary or house-funded
The short answer
- Who this is for
- Independent restaurants, small groups, bars, coffee shops, catering companies and hotels with hourly and tipped teams.
- What staff get
- Unlimited 24/7/365 virtual visits including after close, plus member pricing on labs, imaging and medications.
- Why it fits hospitality
- It works on a closing shift's schedule, costs a predictable amount per employee, and can be offered to part-time staff who will never hit group-plan eligibility.
- What it costs
- A flat monthly membership per employee. House-funded, voluntary or split.
- Next step
- Send headcount and we will price it.
This page sits under for employers — start there if you want the full picture first.
Your team's healthcare problem is a shift-timing problem
A server who feels sick on Thursday cannot see anyone until Monday, because every clinic that takes walk-ins is closed by the time service ends and closed again before the next shift starts. The realistic options are urgent care on a rare day off, an emergency room bill nobody can absorb, or working sick — which in a kitchen is also a food-safety conversation.
The other quiet cost is turnover. In an industry where people move between houses for a dollar an hour, a benefit that a competitor down the street does not offer is a reason to stay — but only if staff can actually use it, and only if the operator can afford to offer it to everyone rather than a management-only tier.
Open when your restaurant is
24/7/365 virtual visits by phone or video, including after close and on weekends, when almost nothing else is available.
Offer it to the whole house
Because it is a flat monthly membership rather than an underwritten plan, part-time and tipped staff can be included, not just salaried managers.
Family access on household plans
A dishwasher's kid with an ear infection is the same scheduling crisis. Household plans cover spouse and children on the same membership.
What it costs the house, and what it does not
Pricing is a per-employee monthly number. You can fund the individual level for everyone on the schedule, offer it voluntarily through payroll deduction at no cost to the business, or split it — the house funds the base and staff upgrade to family coverage themselves.
We are not going to claim a labor-cost savings figure. What we can tell you honestly is that a sick employee who can be evaluated at midnight is more likely to be treated correctly and back on the schedule than one who waits three days for a day off.
Pick a funding structure
House-funded, voluntary payroll deduction, or split between the two.
Enroll the schedule
Staff are added by roster, so a new hire in a fast-turnover house is not filling out an enrollment packet.
Tell the team how to use it
One sentence in pre-shift: call any hour, including after close, and a licensed provider will handle it.
Adjust monthly
Headcount moves with the season and the schedule. Billing follows it.
Be straight with your staff about what it is
Presence is a healthcare membership, not health insurance. It handles illness, ongoing conditions, refills and everyday medical questions. It does not cover hospital stays, surgery, emergency care or specialists, and it is not minimum essential coverage.
Worth offering if
- Most of your team has no health plan today
- Staff work nights, weekends and split shifts
- You cannot justify a group plan for a high-turnover hourly team
- You want a retention talking point that costs a known amount per head
- Your managers are covering shifts because someone could not see a provider
Not a fit if you need
- An ACA-compliant group health plan
- Coverage for hospital, surgical or emergency costs
- In-person clinics outside the Fort Worth area
- Occupational injury care — burns and cuts on the line go through your existing process
Plans your team can be enrolled in
Virtual Family Care
$19.99/month
Unlimited 24/7 virtual care for your entire household — care when you need it, from the comfort of home.
- Unlimited 24/7/365 virtual visits by phone or video for your household
- Pediatric virtual care included for children under 13
- Skip the traffic, the waiting room and the missed workday
- Local in-office visits $129 per visit for members ages 13+
- Member pricing on labs, imaging and medications
- No insurance required · No copays for virtual visits
$19.99/month · Billed monthly · 12-month commitment · Covers your household · $129 per local in-office visit · One-time $49 onboarding before a first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, by phone or video with a licensed provider — no copay for virtual care and no per-visit fee.
- Skip the traffic. Skip the waiting room. Skip missing work. And skip paying urgent care or ER prices for something that may be handled virtually.
- Pediatric virtual care is included for children under 13. Local in-office Presence care is for ages 13+; when a younger child needs hands-on care, families can access participating pediatric partners.
- When virtual care isn't enough, members can be seen in person at the Presence practice in North Richland Hills. Local in-office visits on this plan are $129 per visit and are not included in the monthly membership.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- Membership requires a 12-month commitment, billed monthly, and continues month to month afterward.
- Membership is not health insurance. See Membership & Care Information in the footer for full disclosures.
12-month membership commitment · Billed monthly. Local in-office visits are billed at $129 per visit and are not included in the monthly fee. Local Presence primary care is for ages 13+. A one-time $49 clinical onboarding & medical history review is completed before your first in-person visit.
MOST POPULAR · BEST VALUE
Virtual + Local In-Office Care
$29.99/month
Unlimited 24/7 virtual care for your household, with two local in-office visits included every year.
- Unlimited 24/7/365 virtual visits for everyone at home
- 2 local in-office visits included annually; additional visits $99 each
- Pediatric virtual care included for children under 13
- No copays for virtual visits · No insurance required
- Member pricing on labs, imaging and medications
$29.99/month · Billed monthly · 12-month commitment · Covers your household · 2 local in-office visits included annually, then $99 each · One-time $49 onboarding per person before a first in-person visit
See Membership Details
- Unlimited 24/7/365 virtual visits for everyone in the household, including pediatric virtual care for children under 13.
- Because kids get sick at night. Work runs late. Traffic is brutal. Whether it's 2:00 in the afternoon or 2:00 in the morning, your family still has access to care.
- Two local in-office visits are included each membership year for household members ages 13+. Additional in-office visits are $99 each.
- Children under 13 receive virtual care and referral to participating pediatric partners when hands-on care is needed.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Includes 2 local in-office visits per membership year for household members ages 13+; additional in-office visits are $99 each. Local Presence primary care is for ages 13+.
Individual Unlimited
Ages 19–44$79/month
Ages 45–64$89/month
Ages 65+$109/month
Make Presence your primary care home, with age-based pricing and local visits that aren't counted.
- Unlimited 24/7/365 virtual visits by phone or video
- Unlimited medically appropriate local primary care visits
- No per-visit charge for covered local primary care
- Same local provider for continuity of care
- Member pricing on labs, imaging and medications
$79/month ages 19–44 · $89/month ages 45–64 · $109/month ages 65+ · Billed monthly · 12-month commitment · One-time $49 onboarding before your first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, plus unlimited medically appropriate local primary care visits with no per-visit charge.
- Wellness and annual visits, sick visits, follow-ups, referrals and authorizations are included when medically appropriate.
- You see the same local provider each time, so your history, medications and goals carry forward between visits.
- A one-time $49 clinical onboarding and medical history review is completed before your first in-person visit.
- Local primary care is for ages 13+, scheduled at the Presence practice in North Richland Hills. Appointment availability varies.
- Age-based monthly pricing: $79 ages 19–44, $89 ages 45–64 and $109 ages 65+. 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Ages 13+ for local primary care. One-time $49 clinical onboarding & medical history review before your first in-person visit.
COMPLETE FAMILY CARE
Family Unlimited
$219/month
Complete household care with unlimited local primary care visits.
- Unlimited 24/7/365 virtual visits for the household
- Unlimited medically appropriate local primary care visits (ages 13+)
- No per-visit charge for covered local primary care
- Family of up to 5 · each additional child after 5 is $29/month
- Member pricing on labs, imaging and medications
$219/month · Billed monthly · 12-month commitment · Family of up to 5 · Each additional child after 5 is $29/month
See Membership Details
- Unlimited 24/7/365 virtual visits for the household, plus unlimited medically appropriate local primary care visits for members 13+ with no per-visit charge.
- Covers a family of up to five. Each additional child after five can be added for $29/month.
- Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
- A one-time $49 clinical onboarding and medical history review is completed before each member's first in-person visit.
- The same local provider follows your household's history, medications and preventive care over time.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
Full terms, applicable in-office visit prices and the one-time $49 onboarding fee are on the pricing page. Presence is a healthcare membership, not insurance.
Questions people ask
Can we offer it to part-time staff?
Yes. There is no minimum-hours eligibility test, which is the main reason hospitality operators use it.
What if someone leaves after two months?
Remove them at the next billing period, or let them keep the membership personally if they want to continue it.
Does this help with food-handler illness policies?
It gives a sick employee same-night access to a licensed provider, which supports your existing policy. It does not replace your health-department obligations or clearance requirements.
About this information
Written by the Presence care team for patients considering care with us. Presence care is delivered by licensed providers, including a board-certified Adult-Gerontology Primary Care Nurse Practitioner — not by a physician, and not by software. Meet your provider.
This page explains how our service works. It is general information, not a diagnosis, and it is not a substitute for an evaluation of your own situation. Whether testing, treatment or a prescription is appropriate is decided during a visit.
If this is an emergency — chest pain, trouble breathing, stroke symptoms, severe bleeding, or thoughts of harming yourself — call 911 or go to the nearest emergency department. See our emergency care notice.
Price it for your house
Send your headcount and whether you want it house-funded or voluntary. We will return a per-employee monthly rate.