NO INSURANCE REQUIRED · NO COPAYS ON INCLUDED CARE · HSA/FSA ELIGIBLE

County · Dallas

Virtual healthcare membership across Dallas County

Dallas County stretches from Irving to Mesquite, and Presence covers all of it the same way: one virtual membership, identical access and identical pricing, with no clinic in the county.

County-wide virtual membership · Same price everywhere · Not insurance

What Presence covers in Dallas County

Dallas County is served as a virtual membership. There is no Presence location in Dallas County. In-person primary care exists only at our practice in North Richland Hills in Tarrant County, and Dallas County members should plan on Presence being a virtual membership.

Virtual care — broad coverage

Unlimited 24/7 visits by phone or video for members anywhere Presence is licensed in Texas, including everyday illness, follow-up and medication questions.

In-person care — not in this area

Presence has one in-person practice, in North Richland Hills. Plan on virtual care unless you choose to travel to a scheduled visit there.

Member pricing

Discounted rates on labs, imaging and many common medications, ordered by your provider and quoted before you commit.

Why this page exists: The city page speaks to Dallas residents; this page answers the county-level question that suburban households and multi-site employers actually ask — does coverage change by suburb?

Healthcare access in Dallas County, specifically

Healthcare access inside Dallas County varies enormously by suburb: what is a short errand in one city is a genuine expedition from another, and after-hours options thin out quickly outside the core.

A virtual membership flattens that entirely. Garland, Irving, Mesquite, Richardson, DeSoto and Dallas proper get the same provider access at the same hour for the same price, because nothing about it depends on a building.

That uniformity is also why employers with sites scattered across the county use the virtual benefit — administering one identical benefit is simpler than mapping clinics to worksites.

Virtual care available to Dallas County members

  • Unlimited 24/7/365 virtual visits by phone or video with a licensed provider, for members anywhere Presence is licensed to practice in Texas.
  • Identical access and pricing in every city in the county.
  • Individual and household plans, with unlimited visits and no copay for included virtual care.
  • Ongoing virtual primary care, not a one-off consult service.
  • Member pricing on labs, imaging and many common medications.

More detail on 24/7 virtual care and ongoing virtual primary care.

In-person care and Dallas County

There is no Presence location in Dallas County. In-person primary care exists only at our practice in North Richland Hills in Tarrant County, and Dallas County members should plan on Presence being a virtual membership.

If in-person primary care is your priority, read local primary care before joining so the drive is a decision you make on purpose.

Who uses Presence across the county

Coverage is uniform, but the reasons people join are not.

  • Suburban households further from the county's dense medical core, where after-hours options are limited.
  • Uninsured and self-employed adults who need a predictable monthly cost instead of per-visit pricing.
  • Families who want one plan covering the household's everyday care.
  • Multi-site employers who need a single benefit that behaves the same at every location.

County-wide coverage in one sentence

Virtual care: everywhere in Dallas County, 24/7, at the same price. In-person care: not in this county. That distinction is the whole page, and everything else follows from it.

Membership options for Dallas County

For Dallas County members the practical choice is between individual and household coverage.

Virtual Family Care

$19.99/month

Unlimited 24/7 virtual care for your entire household — care when you need it, from the comfort of home.

  • Unlimited 24/7/365 virtual visits by phone or video for your household
  • Pediatric virtual care included for children under 13
  • Skip the traffic, the waiting room and the missed workday
  • Local in-office visits $129 per visit for members ages 13+
  • Member pricing on labs, imaging and medications
  • No insurance required · No copays for virtual visits

$19.99/month · Billed monthly · 12-month commitment · Covers your household · $129 per local in-office visit · One-time $49 onboarding before a first in-person visit

See Membership Details
  • Unlimited virtual visits, 24/7/365, by phone or video with a licensed provider — no copay for virtual care and no per-visit fee.
  • Skip the traffic. Skip the waiting room. Skip missing work. And skip paying urgent care or ER prices for something that may be handled virtually.
  • Pediatric virtual care is included for children under 13. Local in-office Presence care is for ages 13+; when a younger child needs hands-on care, families can access participating pediatric partners.
  • When virtual care isn't enough, members can be seen in person at the Presence practice in North Richland Hills. Local in-office visits on this plan are $129 per visit and are not included in the monthly membership.
  • Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
  • Membership requires a 12-month commitment, billed monthly, and continues month to month afterward.
  • Membership is not health insurance. See Membership & Care Information in the footer for full disclosures.

12-month membership commitment · Billed monthly. Local in-office visits are billed at $129 per visit and are not included in the monthly fee. Local Presence primary care is for ages 13+. A one-time $49 clinical onboarding & medical history review is completed before your first in-person visit.

Become a Member

MOST POPULAR · BEST VALUE

Virtual + Local In-Office Care

$29.99/month

Unlimited 24/7 virtual care for your household, with two local in-office visits included every year.

  • Unlimited 24/7/365 virtual visits for everyone at home
  • 2 local in-office visits included annually; additional visits $99 each
  • Pediatric virtual care included for children under 13
  • No copays for virtual visits · No insurance required
  • Member pricing on labs, imaging and medications

$29.99/month · Billed monthly · 12-month commitment · Covers your household · 2 local in-office visits included annually, then $99 each · One-time $49 onboarding per person before a first in-person visit

See Membership Details
  • Unlimited 24/7/365 virtual visits for everyone in the household, including pediatric virtual care for children under 13.
  • Because kids get sick at night. Work runs late. Traffic is brutal. Whether it's 2:00 in the afternoon or 2:00 in the morning, your family still has access to care.
  • Two local in-office visits are included each membership year for household members ages 13+. Additional in-office visits are $99 each.
  • Children under 13 receive virtual care and referral to participating pediatric partners when hands-on care is needed.
  • Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
  • 12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Includes 2 local in-office visits per membership year for household members ages 13+; additional in-office visits are $99 each. Local Presence primary care is for ages 13+.

Become a Member

Individual Unlimited

Ages 19–44$79/month

Ages 45–64$89/month

Ages 65+$109/month

Make Presence your primary care home, with age-based pricing and local visits that aren't counted.

  • Unlimited 24/7/365 virtual visits by phone or video
  • Unlimited medically appropriate local primary care visits
  • No per-visit charge for covered local primary care
  • Same local provider for continuity of care
  • Member pricing on labs, imaging and medications

$79/month ages 19–44 · $89/month ages 45–64 · $109/month ages 65+ · Billed monthly · 12-month commitment · One-time $49 onboarding before your first in-person visit

See Membership Details
  • Unlimited virtual visits, 24/7/365, plus unlimited medically appropriate local primary care visits with no per-visit charge.
  • Wellness and annual visits, sick visits, follow-ups, referrals and authorizations are included when medically appropriate.
  • You see the same local provider each time, so your history, medications and goals carry forward between visits.
  • A one-time $49 clinical onboarding and medical history review is completed before your first in-person visit.
  • Local primary care is for ages 13+, scheduled at the Presence practice in North Richland Hills. Appointment availability varies.
  • Age-based monthly pricing: $79 ages 19–44, $89 ages 45–64 and $109 ages 65+. 12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Ages 13+ for local primary care. One-time $49 clinical onboarding & medical history review before your first in-person visit.

Become a Member

COMPLETE FAMILY CARE

Family Unlimited

$219/month

Complete household care with unlimited local primary care visits.

  • Unlimited 24/7/365 virtual visits for the household
  • Unlimited medically appropriate local primary care visits (ages 13+)
  • No per-visit charge for covered local primary care
  • Family of up to 5 · each additional child after 5 is $29/month
  • Member pricing on labs, imaging and medications

$219/month · Billed monthly · 12-month commitment · Family of up to 5 · Each additional child after 5 is $29/month

See Membership Details
  • Unlimited 24/7/365 virtual visits for the household, plus unlimited medically appropriate local primary care visits for members 13+ with no per-visit charge.
  • Covers a family of up to five. Each additional child after five can be added for $29/month.
  • Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
  • A one-time $49 clinical onboarding and medical history review is completed before each member's first in-person visit.
  • The same local provider follows your household's history, medications and preventive care over time.
  • 12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.

Become a Member

All four plans, terms and the applicable in-office visit prices are on the pricing page. Presence is a healthcare membership, not insurance.

More detail

How this differs from our Tarrant County page

Tarrant County includes an in-person practice, so that page covers both halves of the membership. Dallas County is virtual-only, which changes which plan makes sense — the in-person allowances on Unlimited plans are less relevant unless you intend to travel to Fort Worth.

Terms

  • 12-month membership commitment, billed monthly.
  • Presence is a healthcare membership, not insurance, and does not bill Medicare or health plans.

Dallas County questions we get

Is there a Presence clinic anywhere in Dallas County?

No. Coverage in Dallas County is virtual. Our in-person practice is in the Fort Worth area.

Does the price change depending on which suburb I live in?

No. The $19.99 household virtual plan costs the same throughout Texas. The $29.99 household plan adds scheduled care at the North Richland Hills practice.

Can an employer with several county locations use this?

Yes. The virtual benefit is identical at every site, so there is no per-location setup.

One membership, every city in the county

Same access, same price, whether you are in Irving or Mesquite.