Northeast Tarrant County · Grapevine

Grapevine primary care: 24/7 virtual access with a real local practice nearby

Grapevine members use Presence two ways: virtual care at any hour for the everyday, and scheduled in-person visits at our North Richland Hills practice when something needs hands-on attention.

Get Virtual Care Become a Member

Memberships from $19.99/mo · In-person care a short drive west in North Richland Hills · Not insurance

What Presence covers in Grapevine

Grapevine members can use both virtual and in-person care. Presence has no office in Grapevine. In-person visits take place at our single practice in North Richland Hills, a short drive west, and most Grapevine members use the virtual side day to day and drive in for scheduled visits.

Virtual care — broad coverage

Unlimited 24/7 visits by phone or video for eligible members across Texas, including everyday illness, follow-up and medication questions.

Scheduled in-office care — North Richland Hills

Scheduled in-office primary care with the same provider each visit at our practice in North Richland Hills (ages 13+).

Member pricing

Discounted rates on labs, imaging and many common medications, ordered by your provider and quoted before you commit.

Grapevine's workforce runs on airport, hotel and restaurant schedules that do not fit clinic hours, and its established neighborhoods include many older adults who want continuity — a different story from Southlake next door, so it gets its own page.

THE PRESENCE APPROACH

Healthcare access in Grapevine, specifically

A large share of Grapevine works on someone else's clock: DFW Airport, the hotels along 114 and 121, restaurants, retail and the convention corridor. When your shift ends at 11pm, a clinic that books new patients three weeks out is not really an option, and the default becomes urgent care or nothing.

Grapevine is also an established community. Many households have been here for decades, and a growing number of adults over 65 want a primary care provider who has time for a real medication review — not a fresh face every visit.

Presence fits both patterns the same way: the everyday need is handled by phone or video at any hour, and the ongoing relationship is built through scheduled visits at our North Richland Hills practice, a short drive west.

THE PRESENCE APPROACH

Virtual care available to Grapevine members

Unlimited 24/7/365 virtual visits by phone or video for eligible members across Texas.
Care that fits shift work: evenings, overnight and weekends, without losing a shift or a night's sleep to a waiting room.
Everyday illness, infections, rashes, minor injuries and medication questions handled same-day.
Ongoing virtual follow-up for common chronic conditions within primary care scope.
Member pricing on labs, imaging and many common medications, quoted before you commit.

More detail on 24/7 virtual care and ongoing virtual primary care.

In-person care available to Grapevine members

Scheduled in-person primary care at our practice in North Richland Hills, a short drive west of Grapevine.
One-time in-office visit for $149 — no membership required.
Local in-office visits are $129 each on the $19.99 household plan; the $29.99 plan includes 2 visits annually, then $99 each; Unlimited plans carry no per-visit charge.
Longer appointments, medication review and the same provider each visit.
In-person primary care serves ages 13 and up.

To schedule an in-person visit, call 817-961-1100. More on local direct primary care.

THE PRESENCE APPROACH

Who joins from Grapevine

Two groups show up most: people whose work schedule fights clinic hours, and people who are done restarting their care every visit.

Airport, airline, hotel and hospitality workers on early, late and rotating shifts.
Households along 114 and 121 who want a real price before agreeing to an appointment.
Adults over 65 who want unhurried visits and one provider who follows the whole picture.
Adult children helping coordinate care for an aging parent in Grapevine.
Grapevine small-business owners looking at the same membership as an employee benefit.

THE PRESENCE APPROACH

Why most Grapevine members start virtually

Because the everyday problems do not need a drive. A sinus infection at 6am before a shift, a child's ear complaint at 8pm, a refill question on a Sunday — these are handled by phone or video, included in membership at no copay.

The local practice is what makes the virtual side safe to rely on: when something genuinely needs an examination, your provider says so directly and you have a real place to be seen, with the same person, instead of starting over at a stranger's clinic.

THE PRESENCE APPROACH

What in-person care costs from Grapevine

Prices are stated before you are seen. Presence is not insurance and does not file claims on your behalf.

One-time in-office visit, no membership: $149.
Virtual Family Care ($19.99/mo household): local visits $129 each.
Virtual + Local In-Office Care ($29.99/mo household): 2 local visits included annually, then $99 each.
Unlimited plans ($79-$219/mo): no per-visit charge for included local primary care.
One-time $49 clinical onboarding before a first in-person visit.

THE PRESENCE APPROACH

For Grapevine employers

Hotels, restaurants, retailers and airport-area businesses employ exactly the hourly and part-time staff that traditional benefits miss. The same membership works as a predictable per-employee benefit; details are on the employer healthcare page.

Membership options for Grapevine

Grapevine households usually compare the $29.99 virtual-plus-local plan against an Unlimited plan if they expect to be seen in person regularly.

PLAN 1 · 12-MONTH MEMBERSHIP

Virtual Family Care

$19.99/month

Unlimited 24/7 virtual care for your entire household — care when you need it, from the comfort of home.

Unlimited 24/7/365 virtual visits by phone or video for your household
Pediatric virtual care included for children under 13
Skip the traffic, the waiting room and the missed workday
Local in-office visits $129 per visit for members ages 13+
Member pricing on labs, imaging and medications
No insurance required · No copays for virtual visits

$19.99/month · Billed monthly · 12-month commitment · Covers your household · $129 per local in-office visit · One-time $49 onboarding before a first in-person visit

See Membership Details

Unlimited virtual visits, 24/7/365, by phone or video with a licensed provider — no copay for virtual care and no per-visit fee.
Skip the traffic. Skip the waiting room. Skip missing work. And skip paying urgent care or ER prices for something that may be handled virtually.
Pediatric virtual care is included for children under 13. Local in-office Presence care is for ages 13+; when a younger child needs hands-on care, families can access participating pediatric partners.
When virtual care isn't enough, members can be seen in person at the Presence practice in North Richland Hills. Local in-office visits on this plan are $129 per visit and are not included in the monthly membership.
Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
Membership requires a 12-month commitment, billed monthly, and continues month to month afterward.
Membership is not health insurance. See Membership & Care Information in the footer for full disclosures.

12-month membership commitment · Billed monthly. Local in-office visits are billed at $129 per visit and are not included in the monthly fee. Local Presence primary care is for ages 13+. A one-time $49 clinical onboarding & medical history review is completed before your first in-person visit.

Become a Member

Virtual + Local In-Office Care

$29.99/month

Unlimited 24/7 virtual care for your household, with two local in-office visits included every year.

Unlimited 24/7/365 virtual visits for everyone at home
2 local in-office visits included annually; additional visits $99 each
Pediatric virtual care included for children under 13
No copays for virtual visits · No insurance required
Member pricing on labs, imaging and medications

$29.99/month · Billed monthly · 12-month commitment · Covers your household · 2 local in-office visits included annually, then $99 each · One-time $49 onboarding per person before a first in-person visit

See Membership Details

Unlimited 24/7/365 virtual visits for everyone in the household, including pediatric virtual care for children under 13.
Because kids get sick at night. Work runs late. Traffic is brutal. Whether it's 2:00 in the afternoon or 2:00 in the morning, your family still has access to care.
Two local in-office visits are included each membership year for household members ages 13+. Additional in-office visits are $99 each.
Children under 13 receive virtual care and referral to participating pediatric partners when hands-on care is needed.
Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Includes 2 local in-office visits per membership year for household members ages 13+; additional in-office visits are $99 each. Local Presence primary care is for ages 13+.

Become a Member

PLAN 3 · 12-MONTH MEMBERSHIP

Individual Unlimited

Ages 19–44$79/month

Ages 45–64$89/month

Ages 65+$109/month

Make Presence your primary care home, with age-based pricing and local visits that aren't counted.

Unlimited 24/7/365 virtual visits by phone or video
Unlimited medically appropriate local primary care visits
No per-visit charge for covered local primary care
Same local provider for continuity of care
Member pricing on labs, imaging and medications

$79/month ages 19–44 · $89/month ages 45–64 · $109/month ages 65+ · Billed monthly · 12-month commitment · One-time $49 onboarding before your first in-person visit

See Membership Details

Unlimited virtual visits, 24/7/365, plus unlimited medically appropriate local primary care visits with no per-visit charge.
Wellness and annual visits, sick visits, follow-ups, referrals and authorizations are included when medically appropriate.
You see the same local provider each time, so your history, medications and goals carry forward between visits.
A one-time $49 clinical onboarding and medical history review is completed before your first in-person visit.
Local primary care is for ages 13+, scheduled at the Presence practice in North Richland Hills. Appointment availability varies.
Age-based monthly pricing: $79 ages 19–44, $89 ages 45–64 and $109 ages 65+. 12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Ages 13+ for local primary care. One-time $49 clinical onboarding & medical history review before your first in-person visit.

Become a Member

COMPLETE FAMILY CARE

Family Unlimited

$219/month

Complete household care with unlimited local primary care visits.

Unlimited 24/7/365 virtual visits for the household
Unlimited medically appropriate local primary care visits (ages 13+)
No per-visit charge for covered local primary care
Family of up to 5 · each additional child after 5 is $29/month
Member pricing on labs, imaging and medications

$219/month · Billed monthly · 12-month commitment · Family of up to 5 · Each additional child after 5 is $29/month

See Membership Details

Unlimited 24/7/365 virtual visits for the household, plus unlimited medically appropriate local primary care visits for members 13+ with no per-visit charge.
Covers a family of up to five. Each additional child after five can be added for $29/month.
Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
A one-time $49 clinical onboarding and medical history review is completed before each member's first in-person visit.
The same local provider follows your household's history, medications and preventive care over time.
12-month commitment, billed monthly. Membership is not health insurance.

12-month membership commitment · Billed monthly. Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.

Become a Member

All four plans, terms and the applicable in-office visit prices are on the pricing page. Presence is a healthcare membership, not insurance.

THE PRESENCE APPROACH

More detail

How visits are scheduled

Virtual visits start from your membership at any hour, day or night.
In-person visits are scheduled by calling the practice directly — no call center, no portal queue.
New in-person patients complete the $49 clinical onboarding and history review first.
Bring a current medication list and any recent lab or imaging results you have.

Nearby communities

Members come to the North Richland Hills practice from Grapevine, Southlake, Colleyville, Coppell and the wider Mid-Cities. Southlake and Colleyville have their own pages with what is different about each community.

Membership terms worth reading first

12-month membership commitment, billed monthly; one-time $49 onboarding fee.
Memberships are not insurance and do not cover hospital, specialty or emergency care.
Presence does not provide emergency care. For a medical emergency, call 911 or go to the nearest emergency department.

Grapevine questions we get

Is there a Presence office in Grapevine?

No. In-person visits take place at our practice in North Richland Hills, a short drive west. Virtual care is available to members wherever they are, 24/7.

Can I be seen without a membership?

Yes. A one-time in-office visit is $149, and one-time virtual visits start at $19.99 for eligible Quick Care requests. Membership is optional.

Do you take insurance or Medicare?

Presence care is paid directly rather than billed to insurance. If you have coverage, you keep it for hospital, specialty and emergency care. Ask us about your specific situation before you join.

Do you see children in person?

In-person care serves ages 13 and up. Younger children are cared for virtually on household memberships, which include pediatric virtual care.

I work rotating shifts. How does that work with membership?

Virtual visits are available 24/7/365, so care fits around the shift instead of the other way around. In-person visits are scheduled by phone at times the practice can actually offer.

YOUR NEXT STEP

Join from Grapevine today

Virtual care starts as soon as your membership is active. In-person visits are scheduled with our practice in North Richland Hills.

Get Care Now Become a Member