Northeast Tarrant County · Southlake
Southlake membership medicine: direct access without a concierge retainer
Presence gives Southlake members what people usually go to concierge medicine for — direct scheduling, longer visits, one provider — at membership pricing, with every rate published.
Direct scheduling · Same provider each visit · Published pricing, no retainer
What Presence covers in Southlake
Southlake members can use both virtual and in-person care. In-person visits are scheduled at our practice in North Richland Hills, generally 15-20 minutes west of Southlake, rather than in Southlake itself. Members who want the fullest in-person relationship generally choose an Unlimited plan.
Virtual care — broad coverage
Unlimited 24/7 visits by phone or video for members anywhere Presence is licensed in Texas, including everyday illness, follow-up and medication questions.
Scheduled in-office care — North Richland Hills
Scheduled in-office primary care with the same provider each visit at our practice in North Richland Hills (ages 13+).
Member pricing
Discounted rates on labs, imaging and many common medications, ordered by your provider and quoted before you commit.
Why this page exists: Southlake buyers are usually comparing Presence against concierge practices rather than against urgent care, so this page is written around that comparison.
Healthcare access in Southlake, specifically
The frustration we hear most in Southlake is not affordability — it is the ten-minute appointment. People want a provider who has time, answers directly, and remembers the details without re-reading a chart in the doorway.
Concierge practices sell that access, typically through an annual retainer while still billing insurance for the visits themselves. It works, and it costs accordingly.
Presence keeps the parts people actually want — access, time and continuity — inside a flat membership with published prices. It is direct primary care, not a retainer layered on top of insurance billing.
Virtual care available to Southlake members
- Unlimited 24/7/365 virtual visits by phone or video with a licensed provider, for members anywhere Presence is licensed to practice in Texas.
- Reach a provider from a hotel, an airport or a job site — useful if you travel often.
- Ongoing virtual follow-up so routine adjustments do not require a calendar negotiation.
- Member pricing on labs and imaging with costs quoted up front.
More detail on 24/7 virtual care and ongoing virtual primary care.
In-person care available to Southlake members
- Unhurried in-person primary care with the same provider, scheduled directly with the practice.
- Annual wellness visits with time to actually go through everything.
- Unlimited plans add unlimited medically appropriate in-person visits and priority scheduling.
- In-person primary care serves ages 13 and up.
To schedule an in-person visit, call 817-900-6368. More on local direct primary care.
Who chooses Presence in Southlake
Usually people who have already tried the ten-minute version of primary care.
- Professionals who value direct access and same-provider continuity over the cheapest possible visit.
- Frequent travelers who need a provider reachable by phone or video from anywhere.
- Households that want an unhurried annual wellness relationship rather than a slot.
- Business owners and decision-makers evaluating the same membership as an employee benefit.
Presence compared with concierge medicine
- Concierge: annual retainer, often several thousand dollars, plus insurance billing for visits.
- Presence: flat monthly membership, published rates, no copays for included virtual care.
- Both offer access and time. Only one of them publishes what it costs before you call.
Where Presence is not the right answer
- You want a practice that bills your insurance for visits.
- You want in-person pediatric primary care — our in-person care serves ages 13 and up.
- You want an in-office presence inside Southlake itself.
Membership options for Southlake
Southlake members most often compare the Unlimited plans; all four are on the pricing page.
Virtual Family Care
$19.99/month
Unlimited 24/7 virtual care for your entire household — care when you need it, from the comfort of home.
- Unlimited 24/7/365 virtual visits by phone or video for your household
- Pediatric virtual care included for children under 13
- Skip the traffic, the waiting room and the missed workday
- Local in-office visits $129 per visit for members ages 13+
- Member pricing on labs, imaging and medications
- No insurance required · No copays for virtual visits
$19.99/month · Billed monthly · 12-month commitment · Covers your household · $129 per local in-office visit · One-time $49 onboarding before a first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, by phone or video with a licensed provider — no copay for virtual care and no per-visit fee.
- Skip the traffic. Skip the waiting room. Skip missing work. And skip paying urgent care or ER prices for something that may be handled virtually.
- Pediatric virtual care is included for children under 13. Local in-office Presence care is for ages 13+; when a younger child needs hands-on care, families can access participating pediatric partners.
- When virtual care isn't enough, members can be seen in person at the Presence practice in North Richland Hills. Local in-office visits on this plan are $129 per visit and are not included in the monthly membership.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- Membership requires a 12-month commitment, billed monthly, and continues month to month afterward.
- Membership is not health insurance. See Membership & Care Information in the footer for full disclosures.
12-month membership commitment · Billed monthly. Local in-office visits are billed at $129 per visit and are not included in the monthly fee. Local Presence primary care is for ages 13+. A one-time $49 clinical onboarding & medical history review is completed before your first in-person visit.
MOST POPULAR · BEST VALUE
Virtual + Local In-Office Care
$29.99/month
Unlimited 24/7 virtual care for your household, with two local in-office visits included every year.
- Unlimited 24/7/365 virtual visits for everyone at home
- 2 local in-office visits included annually; additional visits $99 each
- Pediatric virtual care included for children under 13
- No copays for virtual visits · No insurance required
- Member pricing on labs, imaging and medications
$29.99/month · Billed monthly · 12-month commitment · Covers your household · 2 local in-office visits included annually, then $99 each · One-time $49 onboarding per person before a first in-person visit
See Membership Details
- Unlimited 24/7/365 virtual visits for everyone in the household, including pediatric virtual care for children under 13.
- Because kids get sick at night. Work runs late. Traffic is brutal. Whether it's 2:00 in the afternoon or 2:00 in the morning, your family still has access to care.
- Two local in-office visits are included each membership year for household members ages 13+. Additional in-office visits are $99 each.
- Children under 13 receive virtual care and referral to participating pediatric partners when hands-on care is needed.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Includes 2 local in-office visits per membership year for household members ages 13+; additional in-office visits are $99 each. Local Presence primary care is for ages 13+.
Individual Unlimited
Ages 19–44$79/month
Ages 45–64$89/month
Ages 65+$109/month
Make Presence your primary care home, with age-based pricing and local visits that aren't counted.
- Unlimited 24/7/365 virtual visits by phone or video
- Unlimited medically appropriate local primary care visits
- No per-visit charge for covered local primary care
- Same local provider for continuity of care
- Member pricing on labs, imaging and medications
$79/month ages 19–44 · $89/month ages 45–64 · $109/month ages 65+ · Billed monthly · 12-month commitment · One-time $49 onboarding before your first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, plus unlimited medically appropriate local primary care visits with no per-visit charge.
- Wellness and annual visits, sick visits, follow-ups, referrals and authorizations are included when medically appropriate.
- You see the same local provider each time, so your history, medications and goals carry forward between visits.
- A one-time $49 clinical onboarding and medical history review is completed before your first in-person visit.
- Local primary care is for ages 13+, scheduled at the Presence practice in North Richland Hills. Appointment availability varies.
- Age-based monthly pricing: $79 ages 19–44, $89 ages 45–64 and $109 ages 65+. 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Ages 13+ for local primary care. One-time $49 clinical onboarding & medical history review before your first in-person visit.
COMPLETE FAMILY CARE
Family Unlimited
$219/month
Complete household care with unlimited local primary care visits.
- Unlimited 24/7/365 virtual visits for the household
- Unlimited medically appropriate local primary care visits (ages 13+)
- No per-visit charge for covered local primary care
- Family of up to 5 · each additional child after 5 is $29/month
- Member pricing on labs, imaging and medications
$219/month · Billed monthly · 12-month commitment · Family of up to 5 · Each additional child after 5 is $29/month
See Membership Details
- Unlimited 24/7/365 virtual visits for the household, plus unlimited medically appropriate local primary care visits for members 13+ with no per-visit charge.
- Covers a family of up to five. Each additional child after five can be added for $29/month.
- Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
- A one-time $49 clinical onboarding and medical history review is completed before each member's first in-person visit.
- The same local provider follows your household's history, medications and preventive care over time.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
All four plans, terms and the applicable in-office visit prices are on the pricing page. Presence is a healthcare membership, not insurance.
More detail
What Unlimited-plan membership adds
Individual Unlimited ($79/$89/$109 monthly by age) and Family Unlimited ($219/month) include unlimited medically appropriate in-person primary care rather than paying per visit, which is the practical difference for members who prefer to be seen in person.
Terms
- 12-month membership commitment, billed monthly; one-time $49 onboarding fee.
- Membership is not insurance and does not cover hospital, specialty or emergency care.
Southlake questions we get
How is this different from concierge medicine?
Concierge practices typically charge an annual retainer and still bill insurance for visits. Presence charges a flat monthly membership for included care, with no copays for included virtual visits.
Will I see the same provider each time?
Yes. In-person primary care is built around one provider who knows your history — that continuity is the product.
Is there a Southlake office?
No. In-person visits are scheduled at our practice in North Richland Hills. Virtual care is available wherever you are.
Access and time, at a published price
Call and ask anything before joining. You will speak to the practice, not a call center.