County · Wise
Wise County: 24/7 virtual healthcare without the drive
In Wise County the honest value of a membership is the trips it prevents. Presence is a virtual-first membership here — a licensed provider by phone or video at any hour, with in-person care available south in the Fort Worth area if you want it.
Virtual-first membership · From $19.99/mo · In-person care is a drive south
What Presence covers in Wise County
Wise County is served as a virtual membership. Presence has no office in Wise County. In-person primary care is available at our practice in North Richland Hills, roughly a drive south depending on which community you are in — some Wise County members use it for annual visits, and many never need to.
Virtual care — broad coverage
Unlimited 24/7 visits by phone or video for members anywhere Presence is licensed in Texas, including everyday illness, follow-up and medication questions.
In-person care — not in this area
Presence has one in-person practice, in North Richland Hills. Plan on virtual care unless you choose to travel to a scheduled visit there.
Member pricing
Discounted rates on labs, imaging and many common medications, ordered by your provider and quoted before you commit.
Why this page exists: Wise County is the one geography where we lead with what Presence is not: a nearby clinic. The page is built around travel avoidance rather than local convenience.
Healthcare access in Wise County, specifically
Communities like Decatur, Bridgeport, Boyd, Rhome and Alvord are spread out, and healthcare decisions here include a drive by default. A routine question can turn into most of a day once you count travel each way and the wait in between.
That changes how people behave. Small things get postponed, refills lapse, and the eventual visit happens somewhere episodic — often after hours, often further away, and usually with nobody tracking the history afterward.
A virtual-first membership is a genuinely different proposition here than it is inside the metroplex: it is not a convenience upgrade, it is the difference between handling something tonight and handling it next month.
Virtual care available to Wise County members
- Unlimited 24/7/365 virtual visits by phone or video with a licensed provider, for members anywhere Presence is licensed to practice in Texas.
- Everyday illness, infections, rashes, minor injuries and medication questions without leaving the county.
- Ongoing follow-up for common chronic conditions within primary care scope, so care does not depend on making the drive.
- Lab and imaging orders at member pricing, drawn at a location convenient to you.
- Straight triage: your provider will tell you when something genuinely requires being seen or an emergency department.
More detail on 24/7 virtual care and ongoing virtual primary care.
In-person care and Wise County
Presence has no office in Wise County. In-person primary care is available at our practice in North Richland Hills, roughly a drive south depending on which community you are in — some Wise County members use it for annual visits, and many never need to.
If in-person primary care is your priority, read local primary care before joining so the drive is a decision you make on purpose.
Who this fits in Wise County
Households for whom distance, not price, is the main barrier to routine care.
- Individuals who currently have no regular provider because the nearest option is inconvenient.
- Families who would rather handle a child's ear complaint at 8pm than plan an afternoon around it.
- Older adults who want medication reviews and follow-up without repeated travel, with a family member able to join the call.
- Self-employed and ranch, energy and trades workers who cannot lose a working day to a waiting room.
What a virtual-first membership actually covers
- Unlimited virtual visits — there is no per-visit charge for included care.
- The same membership for one adult ($19.99/mo) or a household ($29.99/mo).
- Member pricing on labs, imaging and many common medications.
- In-person visits available in the Fort Worth area under the same membership if you choose to use them.
What still requires being seen
Anything needing an examination, a procedure or hands-on evaluation has to happen in person, and your provider will say so directly rather than stretching a video visit past what it can do. Emergencies go to 911 or the nearest emergency department — Presence does not provide emergency care.
Membership options for Wise County
Household plans are on the pricing page; most Wise County members start with virtual-first coverage.
Virtual Family Care
$19.99/month
Unlimited 24/7 virtual care for your entire household — care when you need it, from the comfort of home.
- Unlimited 24/7/365 virtual visits by phone or video for your household
- Pediatric virtual care included for children under 13
- Skip the traffic, the waiting room and the missed workday
- Local in-office visits $129 per visit for members ages 13+
- Member pricing on labs, imaging and medications
- No insurance required · No copays for virtual visits
$19.99/month · Billed monthly · 12-month commitment · Covers your household · $129 per local in-office visit · One-time $49 onboarding before a first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, by phone or video with a licensed provider — no copay for virtual care and no per-visit fee.
- Skip the traffic. Skip the waiting room. Skip missing work. And skip paying urgent care or ER prices for something that may be handled virtually.
- Pediatric virtual care is included for children under 13. Local in-office Presence care is for ages 13+; when a younger child needs hands-on care, families can access participating pediatric partners.
- When virtual care isn't enough, members can be seen in person at the Presence practice in North Richland Hills. Local in-office visits on this plan are $129 per visit and are not included in the monthly membership.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- Membership requires a 12-month commitment, billed monthly, and continues month to month afterward.
- Membership is not health insurance. See Membership & Care Information in the footer for full disclosures.
12-month membership commitment · Billed monthly. Local in-office visits are billed at $129 per visit and are not included in the monthly fee. Local Presence primary care is for ages 13+. A one-time $49 clinical onboarding & medical history review is completed before your first in-person visit.
MOST POPULAR · BEST VALUE
Virtual + Local In-Office Care
$29.99/month
Unlimited 24/7 virtual care for your household, with two local in-office visits included every year.
- Unlimited 24/7/365 virtual visits for everyone at home
- 2 local in-office visits included annually; additional visits $99 each
- Pediatric virtual care included for children under 13
- No copays for virtual visits · No insurance required
- Member pricing on labs, imaging and medications
$29.99/month · Billed monthly · 12-month commitment · Covers your household · 2 local in-office visits included annually, then $99 each · One-time $49 onboarding per person before a first in-person visit
See Membership Details
- Unlimited 24/7/365 virtual visits for everyone in the household, including pediatric virtual care for children under 13.
- Because kids get sick at night. Work runs late. Traffic is brutal. Whether it's 2:00 in the afternoon or 2:00 in the morning, your family still has access to care.
- Two local in-office visits are included each membership year for household members ages 13+. Additional in-office visits are $99 each.
- Children under 13 receive virtual care and referral to participating pediatric partners when hands-on care is needed.
- Member pricing on labs, imaging and medications through participating partners. Savings vary by service and facility.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Includes 2 local in-office visits per membership year for household members ages 13+; additional in-office visits are $99 each. Local Presence primary care is for ages 13+.
Individual Unlimited
Ages 19–44$79/month
Ages 45–64$89/month
Ages 65+$109/month
Make Presence your primary care home, with age-based pricing and local visits that aren't counted.
- Unlimited 24/7/365 virtual visits by phone or video
- Unlimited medically appropriate local primary care visits
- No per-visit charge for covered local primary care
- Same local provider for continuity of care
- Member pricing on labs, imaging and medications
$79/month ages 19–44 · $89/month ages 45–64 · $109/month ages 65+ · Billed monthly · 12-month commitment · One-time $49 onboarding before your first in-person visit
See Membership Details
- Unlimited virtual visits, 24/7/365, plus unlimited medically appropriate local primary care visits with no per-visit charge.
- Wellness and annual visits, sick visits, follow-ups, referrals and authorizations are included when medically appropriate.
- You see the same local provider each time, so your history, medications and goals carry forward between visits.
- A one-time $49 clinical onboarding and medical history review is completed before your first in-person visit.
- Local primary care is for ages 13+, scheduled at the Presence practice in North Richland Hills. Appointment availability varies.
- Age-based monthly pricing: $79 ages 19–44, $89 ages 45–64 and $109 ages 65+. 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Ages 13+ for local primary care. One-time $49 clinical onboarding & medical history review before your first in-person visit.
COMPLETE FAMILY CARE
Family Unlimited
$219/month
Complete household care with unlimited local primary care visits.
- Unlimited 24/7/365 virtual visits for the household
- Unlimited medically appropriate local primary care visits (ages 13+)
- No per-visit charge for covered local primary care
- Family of up to 5 · each additional child after 5 is $29/month
- Member pricing on labs, imaging and medications
$219/month · Billed monthly · 12-month commitment · Family of up to 5 · Each additional child after 5 is $29/month
See Membership Details
- Unlimited 24/7/365 virtual visits for the household, plus unlimited medically appropriate local primary care visits for members 13+ with no per-visit charge.
- Covers a family of up to five. Each additional child after five can be added for $29/month.
- Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
- A one-time $49 clinical onboarding and medical history review is completed before each member's first in-person visit.
- The same local provider follows your household's history, medications and preventive care over time.
- 12-month commitment, billed monthly. Membership is not health insurance.
12-month membership commitment · Billed monthly. Children under 13 receive pediatric virtual care and access to participating pediatric partners when hands-on care is needed.
All four plans, terms and the applicable in-office visit prices are on the pricing page. Presence is a healthcare membership, not insurance.
More detail
Why we do not publish access statistics for the county
It is easy to find dramatic-sounding claims about rural provider shortages. We do not repeat numbers we cannot verify for this specific county, so this page describes what members tell us about distance and time instead of citing statistics we cannot stand behind.
Terms
- 12-month membership commitment, billed monthly; one-time $49 onboarding fee before a first in-person visit.
- Presence is a healthcare membership, not insurance, and does not bill Medicare or health plans.
Wise County questions we get
Is there a Presence clinic in Decatur or Bridgeport?
No. Presence serves Wise County as a virtual membership. In-person primary care is available at our practice in North Richland Hills to the south.
Can virtual care handle ongoing conditions?
Within primary care scope, yes — routine follow-up and medication management for common chronic conditions are handled by phone or video, with in-person or local labs when needed.
What happens if my provider says I need to be seen?
You get a direct answer about where to go — our practice in North Richland Hills for primary care, or urgent or emergency care when that is what the situation calls for.
Does the membership cost more because I am farther away?
No. The $19.99 household virtual plan costs the same wherever it is offered. The $29.99 household plan adds scheduled care at the North Richland Hills practice.
Care tonight, without the drive
Membership starts at $19.99/mo and virtual care begins as soon as you are active.